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  1. Red Hat Fuse
  2. ENTESB-2438

Double authentication in Red Hat Customer Portal

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Details

    • Bug
    • Resolution: Done
    • Major
    • jboss-fuse-6.2
    • jboss-fuse-6.2
    • Hawtio, RH Access
    • None
    • % %
    • Hide

      1. Log in Hawtio
      2. Click on Red Hat Support tab

      Show
      1. Log in Hawtio 2. Click on Red Hat Support tab

    Description

      When logging into the Red Hat Customer Portal, it is necessary to log in with your hawtio credentials first and then the dialog "Sign into the Red Hat Customer Portal" pops up and you have to enter your RH Customer Portal credentials.
      I do not understand why this "double authentication" is required.

      Attachments

        Issue Links

          relates to

          Bug - A problem that impairs or prevents the functions of the product. ENTESB-2577 RH Access - support case detail: "Server File(s) To Attach:" section is empty when support-base profile deployed to fabric container

          • Major - To be worked after higher priority work items are addressed. When the severity is high and the effort to change it is low to moderate, this term is chosen. Issues in this category likely have an existing workaround but implementation or execution may be non-trivial.
          • Closed

          Activity

            People

              pantinor@redhat.com Paolo Antinori
              lvecera Lenka Vecera (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: