Feature Overview

Insights events are currently sent to all subscribed users of the organization. This feature is for bundle/app to specify that the event is sent to all administrator users. This was specifically requested by OpenShift and Managed services teams.

Goals

This feature expand use cases for the Notifications service. Today, Notifications cannot target specific users of an organization. This is a limitation for event producers like OpenShift or Managed services, who would like to trigger events related to sub-group of users (e.g. organization admins only).

Requirements

The current proposal is to add the ability to specify a boolean flag as part of the Kafka message sent to Notifications service. Each sender (e.g. OpenShift, Managed Kafka) can populate the message with the boolean flag to target admin users. Notifications service uses this boolean flag to send notifications to administrators of the organization only.

Use Cases

Senders of Insights events will specify that the notifications must go to administrators only as part of their Kafka message sent to platform.notifications.ingress topic.

If the admin boolean is specified, Notifications service will only handle admin users (not all users of the organization).

Out of Scope

The management of admin users is handled by c.r.c RBAC. 

Background, and strategic fit

This feature was requested by OpenShift and Managed Services teams, wishing to notify administrator users only. Specifying this admin flag as part of the Kafka message should remain optional.

Assumptions

The management of admin users for the organization is handled by c.r.c RBAC. 

Providing an admin boolean flag as part of a Kafka message is optional.

Customer Considerations

N/A

Documentation Considerations

This is an internal feature (not customer facing at this stage). 

Questions