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  1. OpenShift Bugs
  2. OCPBUGS-22388

Agent service cannot download ignition in disconnected agent-based hosted cluster

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      Description of problem:

      Installing an ipv4 disconnected agent-based hosted cluster using the "hcp create cluster agent" command. The hostedcontrolplane is available but workers cannot start installation. The agents are in insufficient state because they cannot download ignition

      Version-Release number of selected component (if applicable):

      4.14.0-rc.7
      

      How reproducible:

      100%

      Steps to Reproduce:

      1. Install an agent-based ipv4 disconnected hosted cluster
      2. Scale up the nodepool to install workers
      3. 
      

      Actual results:

      The agents cannot start installation:
          - lastTransitionTime: "2023-10-25T09:03:29Z"
            message: 'The agent''s validations are failing: Missing ignition information,Ignition
              is not yet available, pending API connectivity,DNS validation for the api.hosted-0.qe.lab.redhat.com
              domain cannot be completed at the moment. This could be due to other validations,DNS
              validation for the api-int.hosted-0.qe.lab.redhat.com domain cannot be completed
              at the moment. This could be due to other validations,DNS validation for the
              *.apps.hosted-0.qe.lab.redhat.com domain cannot be completed at the moment.
              This could be due to other validations'
            reason: ValidationsFailing
      
      From the agent service logs in the worker:
      Oct 25 11:41:27 hosted-worker-0-0 next_step_runne[4456]: time="25-10-2023 11:41:27" level=error msg="ignition file download failed: bad status code: 500. server response: " file="apivip_check.go:160"
      

      Expected results:

      The ignition file is downloaded and workers complete the installation

      Additional info:

       

            agarcial@redhat.com Alberto Garcia Lamela
            epassaro@redhat.com Elsa Passaro
            Liangquan Li Liangquan Li
            Lubov Shilin, Shelly Miron
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              Created:
              Updated:
              Resolved: