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  1. Red Hat Advanced Cluster Management
  2. ACM-11722

Observability - alert are not forwarded to the alertmanager through reserve proxy

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major Major
    • None
    • ACM 2.11.0
    • Observability
    • 1
    • False
    • None
    • False
    • No
    • MCO Sprint 22, MCO Sprint 23
    • Important

      Description of problem: Follow the Doc https://docs.google.com/document/d/1HiK_gDr_jT0eBZjD4kTnrDPL72qalbPuSFo5cn4FMvk/edit to setup ACM + reverse proxy terminates SSL connection.

      And also follow the https://issues.redhat.com/browse/ACM-11407 to add custom alert URL into the MCOCR

      Followed the https://access.redhat.com/documentation/en-us/red_hat_advanced_cluster_management_for_kubernetes/2.10/html/governance/security#replacing-cert-alertmanager to create the BYO secret for replacing certificates for alertmanager route.

      But there's no alerts are list in the alert manager

      Version-Release number of selected component (if applicable):

      How reproducible:

      Steps to Reproduce:

      1. Follow the Doc https://docs.google.com/document/d/1HiK_gDr_jT0eBZjD4kTnrDPL72qalbPuSFo5cn4FMvk/edit to setup ACM + reverse proxy terminates SSL connection.

      1. Add custom alert URL into the MCOCR
        spec:
          advanced:
            customAlertmanagerHubURL: https://slai-rp-server.dev09.red-chesterfield.com:6443/acm/
      2. Followed the https://access.redhat.com/documentation/en-us/red_hat_advanced_cluster_management_for_kubernetes/2.10/html/governance/security#replacing-cert-alertmanager to create the BYO secret for replacing certificates for alertmanager route.

      1. Check in the alertmanager, there's no alert list
        ```
        cqu-mac:rp-cert changliangqu$ oc -n open-cluster-management-observability exec -it observability-alertmanager-0 -c alertmanager – bash

      bash-5.1$ amtool alert --alertmanager.url http://localhost:9093 -o extended
      Labels  Annotations  Starts At  Ends At  Generator URL  State
      bash-5.1$
      ```

      Actual results:

      Expected results:

      Additional info:

            rh-ee-doolivei Douglas Camata
            cquredhat ChangLiang Qu
            Xiang Yin Xiang Yin
            ACM QE Team
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              Created:
              Updated: