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  1. Ansible Automation Platform RFEs
  2. AAPRFE-1258

[RFE] Allow setting the `inventory_hostname` for managed hosts imported via servicenow.itsm.now inventory plugin via variables

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    • Resolution: Unresolved
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      What is the nature and description of the request?

      The `servicenow.itsm.now` inventory plugin only allows the `inventory_hostname` to be set via `inventory_hostname_source` which needs to be column within a table. Other inventory plugins allow for setting the hostnames of managed hosts via variables. This is usually accomplished via the `hostnames` parameter within the inventory source.

      Why does the customer need this? (List the business requirements here)

      Customer has an inventory with two SerivceNow inventory sources that are pulling from different tables. The first source pulls in all of the managed hosts. The second source pulls in information managed hosts that would be a subset of the first source (e.g. SQL servers). The second source includes specific information only for this subset of managed hosts. When they sync both sources, the customer would like the results to be merged. Currently, they would end up with duplicated hosts.

      How would you like to achieve this? (List the functional requirements here)

      • Follow similar paths that the other inventory plugins follow when setting the hostnames of managed hosts (see links above)

      List any affected known dependencies: Doc, UI etc..

      Github Links

      N/A

            mferrari@redhat.com Massimo Ferrari
            rhn-support-mmitschk Max Mitschke
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              Created:
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