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  1. Red Hat 3scale API Management
  2. THREESCALE-2567

Invoice line items generated on account plan upgrades/downgrades incorrect

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    • Feature Request
    • Resolution: Obsolete
    • Major
    • None
    • SaaS
    • System
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    Description

      I create an developer account with paid plan (Plan A) then changed it to free plan (Plan B).
      A setup fee is listed, but the plan name is wrong.

      Setup fee ('Plan B')
      

      This is similar issue with THREESCALE-436, but 436 handled application plan. This ticket covers account plan.

      The invoice is this:
      https://tkonishi-rh-admin.3scale.net/finance/invoices/682182432

      I've edited paidtest4 account like this:

      1. Created an account that Account plan is paid plan (paid)
      2. Created an application that application plan is (post) paid plan (paidapplicationplan)
      3. Changed the account plan to a free plan (Default)
      4. Changed the application plan to a free plan (plan1)

      Result:
      Fixed fee, Setup fee Refund of paidapplicationplan is listed to the invoice as expected.
      However the "paid" ones are not listed here.

      [1]
      Fixed fee ('paidapplicationplan') May 13, 2019 ( 0:00) - May 31, 2019 (23:59) 1 USD 0.6100
      Setup fee ('paidapplicationplan') USD 1.0000
      Refund ('paidapplicationplan') May 13, 2019 ( 6:54) - May 31, 2019 (23:59) 1 USD -0.6000

      So the current issues about account plan are:

      • The plan name is wrong
      • Fixed fee and Refund are not listed
      • (suspected bug) Listing items delayed

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            Unassigned Unassigned
            rhn-support-tkonishi Takayuki Konishi
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            Dates

              Created:
              Updated:
              Resolved: